* Gift card purchases do not count towards the order total for free shipping as the gift card amount applies to the order total when being redeemed
Currently, we offer flat rate shipping costs to all of the USA and Canada for orders under $90:
Please note all shipping times stated above are an estimate only as shipping times may vary depending on weather conditions and peak times of the year.
Our shipping timeframes are estimates only and there is the possibility of delays due to increased freight volumes and increased inbound restrictions.
The shipping times exclude prescription and reading glasses as these are custom-made to order.
We are doing our best to ship your order to you as quickly as possible and your order will be dispatched within 1-2 working days of your order being placed. We are currently shipping from our Australia , UK, or New Zealand warehouses.
Please note all shipping times stated above are not guaranteed shipping times and are an estimate only, as shipping times may vary depending on weather conditions and peak times of the year.
The shipping times exclude prescription and reading glasses as these are custom-made to order.
We offer FREE international shipping for orders over $90.
*Note: Any taxes or duties imposed by individual countries is not included in the sale price. When an order is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These fees are not included in our prices and we are unable to calculate import fees added to your shipment. If applicable, these charges are the responsibility of the recipient and will typically be due once the shipped goods arrive at the country of destination prior to delivery. For further information, we recommend contacting your local customs office.
Full-priced items purchased from BlockBlueLight can be returned for an exchange, store credit, or refund within 30 days of your order delivery.
To start the returns / exchange process visit: https://www.blockbluelight.com/a/return
If your order is not able to be delivered due to incorrect address information provided, or it has not been collected from the Post Office and it is returned to us, this will result in a return shipping cost of $9.99 being deducted from any refund given, or $9.99 will be payable before we resend the order.
Any orders that are returned with the parcel marked as “Return to Sender”, will have a $9.99 shipping fee deducted from the refund, or $9.99 will be payable before we resend the order.
BlockBlueLight products all come standard with a 12-month warranty against any manufacturing defects. Our warranty includes any manufacturing defects in materials and workmanship. Manufacturing and material defects do not include normal wear and tear, scratched lenses, or broken frames due to dropping or putting pressure put on them.
BlockBlueLight is not responsible for lost or damaged packages during transit. We will to the best of our ability attempt to resolve any issues that may arise during transit, but make no guarantee of such.
Once you have placed your order it is final and will be shipped as is.
If you went through our entire checkout process and confirmed and paid for your order, there is a high chance we will be unable to cancel it. This is due to our system immediately sending your order through to our fulfilment partner for picking and dispatch. This system is to ensure our orders are delivered to customers as soon as possible.
However, if you do need to change or cancel an order, please email us immediately and we will do our very best to carry out your request, but please keep in mind we have a high volume of orders and customer service requests so your order may have shipped before our customer service attend to your request.
We cannot guarantee a change of order after the order is placed so please select your items carefully.
Any orders that we are able to stop in time and cancel will incur a 5% cancellation fee on item/s cancelled as payment processing fees which are non-refundable.
Any pre-order items that are cancelled will incur a 5% cancellation fee which will be deducted from any refund given as payment processing fees which are non-refundable.
If you have any further questions, please contact us.
USA & Canada's No.1 premium blue
and artificial light blocking products.